At the time of registering payment is required.

Welcome to the Refuge Tech Safety Summit 2024!

The Tech Safety Summit is a groundbreaking event focused on addressing the complex challenges of technology-facilitated domestic abuse and promoting economic empowerment. Led by Refuge, the UK’s largest single provider of domestic abuse services and leading expert in this critical area. The Summit aims to raise awareness of how abusers misuse technology to cause harm and understand the impact for survivors, spark innovative ideas to drive the systemic change needed, and empower individuals and organisations to identify and combat this form of abuse effectively. Through insightful discussions, interactive workshops, and strategic partnerships, we will be shaping the future of tech safety and economic empowerment for survivors of domestic abuse.

What can you expect?

Understand the trends and ways in which abusers are misusing technology to cause harm

Hear from survivors who have experienced both technology-facilitated abuse and economic abuse

Engaging discussions and workshops led by industry experts

Insights into cutting-edge strategies and solutions

Networking opportunities with like-minded professionals

Access to valuable resources and partnerships

Empowerment to make a difference for survivors of domestic abuse

Who should attend?

The Tech Safety Summit is ideal for a diverse audience of professionals, policymakers, and advocates interested in combating technology-facilitated abuse and promoting economic empowerment. Attendees include:


Tech companies and professionals

Legislators

Police and agencies in the Criminal Justice System

Financial institutions

Healthcare professionals

VAWG sector

Advocates and activists

Academics

Who are we?

As a vital part of the wider Refuge organisation, the Technology-Facilitated Abuse and Economic Empowerment Team is at the forefront of combating technology-facilitated abuse and promoting economic empowerment. We are dedicated to supporting survivors of domestic abuse and advancing gender equality within the UK. With over four decades of experience, Refuge provides life-saving services, including emergency accommodation, advocacy, and support to thousands of survivors every year. The Technology-Facilitated Abuse and Economic Empowerment Team leads the way in addressing the unique challenges posed by technology-facilitated abuse through innovative advocacy and strategic partnerships. At Refuge, we are committed to creating a world where everyone can live free from abuse and discrimination.

Speakers

Karen Bentley

CEO of WESNET

Dr Leonie Tanczer

UCL Professor

Erica Olsen

Director at Safety Net

Dr Graeme Horsman

Senior Lecturer in Digital Forensics

Emma Gibbons

Vulnerability Lead at PayPlan

Lana Ramjit

Director at Clinic to End Tech Abuse (CETA)

Toby Shulruff

Expert Consultant

Emma Pickering

Head of Technology-Facilitated Abuse and Economic Empowerment Team at Refuge

Hetti Barkworth

Chair of Refuge’s Board of Trustees

Sophie Compton

Documentary Director and Producer

Nicole Jacobs

Domestic Abuse Commissioner for England and Wales

Sophie Linden

Deputy Mayor for Policing and Crime (MOPAC)

Carmel Glassbrook

Manager of Professional's Online Safety Helpline at SWGfL

Djenne Kamara

Project Lead at the Technology-Facilitated Abuse & Economic Empowerment Team at Refuge

Eva Galperin

Director of Cybersecurity at Electronic Frontier Foundation (EFF) and Co-Founder of The Coalition Against Stalkerware

Jess Eagelton

Head of Policy, Public Affairs and Research at Refuge

Natasha Rattu

Executive Director at Karma Nirvana

Fran Ferrier

Economic Empowerment Partnership Manager at Refuge

Katie Ricketts

Technology-Facilitated Abuse Training Lead at Refuge

Jayne Mirzan

Technology-Facilitated Abuse Lead at Refuge

Alan Owen

Expert Consultant

DI Chris Hood

Police Inspector at Digital Evidence & Investigations Department at Staffordshire Police

Maria Cearns

Chief Operating Officer at The Co-operative Bank

Rhiannon Wong

Technology Safety Project Manager at Women's Shelters Canada

Elaha Walizadeh

Senior Programme Manager - Children and Young People at Refuge

Erica Thornton

Chief Executive Officer at Breck Foundation

Ellie Softley

Head of Education at Everyone’s Invited

Tamsin McNally

Hotline Manager at Internet Watch Foundation (IWF)

Abigail Ampofo

Interim Chief Executive Officer at Refuge

David Emm

Principal Security Researcher, Global Research & Analysis Team, Kaspersky Lab

Davina Clarke

Engagement Worker at Anah Project

Phoebe Perry

Economic Tech Abuse Lead at Refuge

Lauren Garrett

Financial Services Manager at Surviving Economic Abuse (SEA)

Elena Michael

Co-Founder and Director of #NotYourPorn

Sharon Gaffka

Refuge Ambassador

Andrew Briercliffe

Global Online Harms Consultant

Nayane Tiraboschi

Senior Safety Operations Professional at Bumble

Dame Melanie Dawes

Executive Board Member and Chief Executive at Ofcom

Professor Sarah Morris

Deputy Head of School for the School of Electronics and Computer Science, University of Southampton

Arosha K. Bandara

Professor of Software Engineering at the Open University

Maeve Walsh

Director at the Online Safety Act Network

Alexandra Robinson

Technical Advisor on Gender-Based Violence at UNFPA, New York

Sanskriti Sanghi

Communications and Campaigns Officer at Southall Black Sisters (SBS)

Bo Bottomley

Policy and Public Affairs Manager at Refuge

Shane Britten

Chief Executive Officer at Crime Stoppers International

Dr Isabel Straw

Emergency Doctor, Artificial Intelligence & Security Researcher and Director @bleepDigital

Richard Hughes

Safety Expert Consultant

Andy Briercliffe

Trust and Safety Consultant

Jodi Leedham

Service Manager for the Technology-Facilitated Abuse and Economic Empowerment Team at Refuge

DI Mark Booth

Detective Inspector at Nottinghamshire Police

Lis Harrington

Training and Commercial Manager at Galop

Jemima Gawn

Vodafone Foundation Programme Manager

Morgane Taylor

Public Policy Lead for Europe at Bumble

Giles Herdale

Digital Intelligence Expert, NPCC

George Billinge

Co-Founder of Illuminate Tech

More speakers to be announced soon!

Agenda

Agenda

September 24, 2024 10:00 am

Conference Welcome and Overview

Hetti Barkworth-Nanton
Chair of Refuge’s Board of Trustees

Emma Pickering
Head of Technology-Facilitated Abuse and Economic Empowerment Team at Refuge

September 24, 2024 10:30 am

Opening Keynote Speaker

Survivor advocate sharing their experiences of tech-facilitated abuse, to help agencies understand the direct impact for survivors.

September 24, 2024 11:00 am

What is Technology-Facilitated Abuse?

Introduce the topic of Technology-Facilitated Abuse and the specialist service – the only one of its kind in the UK designed to respond to survivors of TFA. The work we are doing internally to transform Refuge into an organisation that recognizes and responds to TFA. Share insights from our recording on how technology is misused to exert power and control of survivors and strategies to enhance safety. The session is designed to help participants understand the evolving nature of TFA, joined by a panel of expert speakers who share their insight into TFA from both their organizational perspectives. Exploring the work that has evolved over the last decade. Exploring UCLs work relating to a definition to help define TFA and capture the true scale and impact.

Karen Bentley
Chief Executive Officer at WESNET

Dr Leonie Tanczer
Associate Professor in International Security and Emerging Technologies at UCL

Erica Olsen
Director at Safety Net

Emma Pickering
Head of Technology-Facilitated Abuse and Economic Empowerment Team at Refuge

September 24, 2024 11:45 am

Evidence Gathering (Breakout room 1)

Session to support participants to help gather evidence of technology-facilitated abuse. Exploring practical options when supporting survivors of technology-facilitated abuse. Why using an app to gather evidence can present challenges for some survivors. How to document evidence and safely compile for the police and criminal justice system. Challenges and risks for survivors.

Dr Graeme Horsman
Senior Lecturer in Digital Forensics

Emma Pickering
Head of Technology-Facilitated Abuse and Economic Empowerment Team at Refuge

September 24, 2024 11:45 am

Location Concerns for Agencies Supporting Survivors of Technology-Facilitated Abuse (Breakout room 2)

The session will explore the many ways in which survivors can be tracked and located via the use of technology. It explores commonly used tactics and lesser-known examples of monitoring and tracking. Participants will learn how this type of abuse occurs and how to find solutions. With a particular focus for agencies supporting survivors in refuge-based services.

Alan Owen
Expert Consultant

Rebekah Read
National Domestic Abuse Helpline Tech Lead at Refuge

September 24, 2024 11:45 am

Vehicle Automation - How Can Survivors Flee Safely Without Fear of Being Located? (Breakout room 3)

The session will explore how vehicles are increasingly linked with GPS trackers and Apps and the risks these pose for survivors fleeing abuse. What are the concerns and what are the solutions. Examining vehicle forensics and how survivors can collate evidence of tracking via Apps.

DI Chris Hood
Police Inspector at Digital Evidence & Investigations Department at Staffordshire Police

DI Mark Booth
Detective Inspector at Nottinghamshire Police

Jodi Leedham
Technology-Facilitated Abuse and Economic Empowerment Team Service Manager at Refuge

September 24, 2024 12:30 pm

Intersection of Technology-Facilitated Abuse and Economic Abuse

Session to help participants understand that economic and technology-facilitated abuse often occurs concurrently as part of a pattern of coercive control. The session will share expert findings from our Economic Leads, share economic resources and solutions for agencies supporting survivors of economic abuse.

Emma Gibbons
Vulnerability Lead at PayPlan

Maria Cearns
Chief Operating Officer at The Co-operative Bank

Francesca Ferrier
Economic Empowerment Partnership Manager at Refuge

September 24, 2024 01:15 pm

Interactive break

September 24, 2024 02:15 pm

How Safe Are Our Children Online (Breakout room 2)

In the Domestic Act 2021 Children were identified and recognised as victims of domestic abuse, we share insights and case studies of our work we both the non-abusive parent and children of technology-facilitated abuse. Providing examples for participants of how to identify TFA when supporting children and safety measures to protect them.

Erica Thornton
Chief Executive Officer at Breck Foundation

Ellie Softley
Head of Education at Everyone’s Invited

Elaha Walizadeh
Senior Programme Manager - Children and Young People at Refuge

September 24, 2024 02:15 pm

Assistive Technology - How Developments May Be Causing and Creating Harms and Solutions to Mitigate Risks For Survivors (Breakout room 3)

Session exploring how technology-facilitated abuse manifests in clinical settings. How assistive technology is a necessary need for many people with disabilities, however, exploring the impact this has if they are victimized via technology. How to identify and find solutions for survivors.

Dr Isabel Straw
Emergency Doctor, Artificial Intelligence & Security Researcher and Director @bleepDigital

Jodi Leedham
Technology-Facilitated Abuse and Economic Empowerment Team Service Manager at Refuge

September 24, 2024 02:15 pm

International Responses to Technology-Facilitated Abuse (Breakout Room 1)

Sharing findings from the Churchill Fellowship research. Identifying examples of best practice, highlighting the work of other agencies internationally such as Safety Net and WesNet. Sharing key recommendations for the Government and agencies working and supporting survivors in the UK.

Lana Ramjit
Director of Operations for the Clinic to End Tech Abuse at Cornell Tech program

Rhiannon Wong
Technology Safety Project Manager at Women's Shelters Canada

Alexandra Robinson
Technical Advisor on Gender-Based Violence at UNFPA, New York

Emma Pickering
Head of Technology-Facilitated Abuse and Economic Empowerment Team at Refuge

September 24, 2024 02:45 pm

The Rise in Sextortion for Children and Young People

Session exploring the rise in Sextortion cases amongst both young girls and boys. Inviting expert speakers to talk about the rise in reports and solutions for young people. How parents and carers can identify this type of abuse and what is required from legislators and tech developers to keep young people safer online.

Tamsin McNally
Hotline Manager at Internet Watch Foundation (IWF)

Carmel Glassbrook
Manager of Professional's Online Safety Helpline at SWGfL

Emma Pickering
Head of Technology-Facilitated Abuse and Economic Empowerment Team at Refuge

September 24, 2024 03:15 pm

Police and Wider Agency Response to Tackling Technology-Facilitated Abuse

Hear from experts and police forces on how they are identifying and reporting tech-facilitated abuse, what are the challenges. What do agencies foresee as the growing issues arising within policing in relation to tech-facilitated abuse. What are the solutions to stay ahead of the curve.

Sophie Linden
Deputy Mayor for Policing and Crime (MOPAC)

Abigail Ampofo
Interim Chief Executive Officer at Refuge

Nicole Jacobs
Domestic Abuse Commissioner for England and Wales

Giles Herdale
Digital Intelligence Expert at NPCC

September 24, 2024 03:45 pm

Day 1 Summary and Closing Remarks

An opportunity for reflections, asking any questions and summary of the day.

Hetti Barkworth-Nanton
Chair of Refuge’s Board of Trustees

Emma Pickering
Head of Technology-Facilitated Abuse and Economic Empowerment Team at Refuge

September 25, 2024 10:00 am

Opening of Day 2

Emma Pickering
Head of Technology-Facilitated Abuse and Economic Empowerment Team at Refuge

September 25, 2024 10:30 am

Solutions for Survivors of Technology-Facilitated Abuse

The session will cover tech assessments, how to support agencies and survivors to identify technology-facilitated abuse. How to develop a safety plan for survivors – including their children. How they advise differs depending on if the survivor is fleeing abuse or remaining in the relationship. Sharing our resources, overview of our visual tools and the Tech Safety website – interactive session.

Katie Ricketts
Technology-Facilitated Abuse Training Lead at Refuge

Jayne Mirzan
Technology-Facilitated Abuse Lead at Refuge

September 25, 2024 11:15 am

Stalkerware (Breakout room 1)

Session overview to explain the aims and objectives of the Stalkerware Coalition and our roles within the coalition. Explore the ways in which perpetrators are increasingly using stalkerware to monitor and survey their victims. How parental apps are now increasingly being designed with stalkerware features. What are the signs, how to identify the software and what are the solutions?

Eva Galperin
Director of Cybersecurity at Electronic Frontier Foundation (EFF) and Co-Founder of The Coalition Against Stalkerware

David Emm
Principal Security Researcher, Global Research & Analysis Team, Kaspersky Lab

Rebekah Read
National Domestic Abuse Helpline Tech Lead at Refuge

September 25, 2024 11:15 am

Impact of Technology-Facilitated Abuse on Marginalised Women with A Focus on So-Called Honour-Based Violence and Forced Marriage (Breakout Room 2)

Session exploring how marginalised survivors are impacted by technology-facilitated, cultural considerations and impacts. With a focus on social media, the misuse of deep fake technology to target and abuse survivors. How we identify this abuse, the challenges and how we develop bespoke safety plans for survivors.

Natasha Rattu
Executive Director at Karma Nirvana

Davina Clarke
Engagement Worker at Anah Project

Sanskriti Sanghi
Communications and Campaigns Officer at Southall Black Sisters (SBS)

Djenne Kamara
Project Lead at the Technology-Facilitated Abuse & Economic Empowerment Team at Refuge

September 25, 2024 11:15 am

The Rise of AI And the Risks to Survivors of Technology-Facilitated Abuse (Breakout room 3)

As technology develops and becomes more sophisticated, we see more examples of the use of Artificial Intelligence. What does this mean for our survivors, what are the risks and how can we support survivors to stay safe while using their devices and accounts. How can we utilize AI to capture evidence to seek criminal prosecution.

Professor Sarah Morris
Deputy Head of School for the School of Electronics and Computer Science at University of Southampton

Shane Britten
Chief Executive Officer at Crime Stoppers International

Emma Pickering
Head of Technology-Facilitated Abuse and Economic Empowerment Team at Refuge

George Billinge
Co-Founder of Illuminate Tech

September 25, 2024 12:00 pm

Financial Sabotage

Session to help participants understand that impact of economic abuse, how abusers purposely sabotage a survivor’s ability to regain financial freedom. Exploring the ways in which abusers achieve financial sabotage. Exploring options and solutions for professionals to safeguard and support survivors and deterrents available to hold abusers to account.

Lauren Garrett
Financial Services Manager at Surviving Economic Abuse (SEA)

Bo Bottomley
Policy and Public Affairs Manager at Refuge

Phoebe Perry
Economic Tech Abuse Lead at Refuge

September 25, 2024 01:00 pm

Interactive break

September 25, 2024 02:00 pm

The Role of Technology in Tackling Hate Crime (Breakout room 1)

In this session, we will discuss innovative approaches to combating hate crime, particularly from an anti-LGBT+ perspective. The session will explore how collaboratively created anti-violence tech, can support victims, improve reporting, and provide critical resource following experiences of hate.

Lis Harrington
Training and Commercial Manager at Galop

Jemima Gawn
Vodafone Foundation Programme Manager

Katie Ricketts
Technology-Facilitated Abuse Training Lead at Refuge

September 25, 2024 02:00 pm

Navigating the World of Online Dating (Breakout room 2)

Session will highlight the mission and vision for member safety along the dating journey at Bumble Inc., including discussion of safe dating practices, the apps' safety features, trauma-informed responses to reports of offline harms, and key stakeholder engagement and partnerships. Practical tips will be shared to help survivors feel empowered to use dating platforms safely.

Nayane Tiraboschi
Senior Safety Operations Professional at Bumble

Kenya Fairley
Planning & Partnerships Associate Director at Bumble

Rebekah Read
National Domestic Abuse Helpline Tech Lead at Refuge

September 25, 2024 02:00 pm

Rise of Deepfakes - The Legal Loopholes (Breakout room 3)

Session that focuses on solutions for survivors when they are faced with experiencing deepfakes – also exploring the tools used by abusers. Hearing from both survivors and experts on the subject exploring how the legislation in the UK leaves survivors at risk and what measures can be taken both by legislators and tech developers to respond and keep people safe from deepfakes and intimate image-based abuse.

Sophie Compton
Documentary Director and Producer

Elena Michael
Co-Founder and Director of #NotYourPorn

Emma Pickering
Head of Technology-Facilitated Abuse and Economic Empowerment Team at Refuge

September 25, 2024 02:30 pm

Is Technology to Blame?

Addressing the idea that tech is neutral, and while still squarely placing accountability with abusers, pointing to how, nevertheless, there are things that tech companies can do to mitigate harm and prevent abuse. Laying out the array of actors - government regulation, industry standards, inside companies (trust and safety, product design).

Toby Shulruff
Expert Consultant

September 25, 2024 03:00 pm

Refuge’s Response to The Online Safety Act

Exploring what the Online Safety Act means for survivors of TFA, how we are recording our trends and sharing information with Ofcom. Our past reports referencing online safety and concerns survivors have raised. Challenges and how we can ensure that support women and children to stay safe online.

Sharon Gaffka
Refuge Ambassador

Jess Eagelton
Head of Policy, Public Affairs and Research at Refuge

Maeve Walsh
Director at the Online Safety Act Network

Dame Melanie Dawes
Executive Board Member and Chief Executive at Ofcom

Jodi Leedham
Technology-Facilitated Abuse and Economic Empowerment Team Service Manager at Refuge

September 25, 2024 03:30 pm

Safety by Design

Leading tech developers and software experts share examples of how they are making efforts to mitigate the risk of harm caused by technology-facilitated abuse. The challenges and our role in supporting to mitigate the risk of harm. Refuge to share trends and case examples of how products have been used to cause harm, and examples of best practice we expect to see in the design features of tech products.

Toby Shulruff
Expert Consultant

Andy Briercliffe
Global Online Harms Consultant

Arosha K. Bandara
Professor of Software Engineering at the Open University

Richard Hughes
Safety Expert Consultant

Morgane Taylor
Public Policy Lead for Europe at Bumble

September 25, 2024 04:15 pm

Tackling Technology-Facilitated Abuse

The Government has announced that they are making tackling technology-facilitated abuse a priority, but what does this mean for survivors? Where are the gaps and what is needed to help ensure all agencies are equipped to identify and respond to survivors of technology-facilitated abuse.

Jess Eagelton
Head of Policy, Public Affairs and Research at Refuge

Rt Hon Baroness Morgan of Cotes

September 25, 2024 04:45 pm

Day 2 Summary and Closing Remarks

An opportunity for reflections, asking any questions and summary of the Summit.

Emma Pickering
Head of Technology-Facilitated Abuse and Economic Empowerment Team at Refuge

Ticket purchase options

Standard tickets - £250

(On sale after the 1st of July 2024)


Ticket includes:

  • Full access to the 2-day event.
  • Option to select your breakout room preferences.
  • Access to the recordings of the event and all breakout room sessions for 3 months post event.
  • Networking opportunities.
  • Virtual goody bag.
  • Opportunity to interact and post questions to presenters.
Book your place
Charity tickets - £100
for agencies working in the charity sector 

Ticket includes:

  • Full access to the 2-day event.
  • Option to select your breakout room preferences.
  • Access to the recordings of the event and all breakout room sessions for 3 months post event.
  • Networking opportunities.
  • Virtual goody bag.
  • Opportunity to interact and post questions to presenters.
Book your place
One Day Tickets - £100

For all agencies


Ticket includes:

  • Full access to 1 day of the event, you will be requested to select your preferred date at the time of booking.
  • Option to select your breakout room preferences.
  • Networking opportunities.
  • Virtual goody bag.
  • Opportunity to interact and post questions to presenters.

Book your place

Sponsors

 If you or your organisation would like to enquire about sponsoring the event, please email us at techsafetysummit@refuge.org.uk

Media Partners

Frequently Asked Questions



The Summit is open to professionals, policymakers, and advocates interested in combating technology-facilitated abuse and promoting economic empowerment.
The Tech Safety Summit is organised and led by Refuge’s Technology-Facilitated Abuse and Economic Empowerment Team, an expert team dedicated to supporting survivors of domestic abuse and tackling technology-facilitated abuse and economic abuse.
At the Tech Safety Summit, attendees can expect a dynamic and insightful experience. You'll have the opportunity to gain expertise from leading experts in the field of technology-facilitated abuse and explore innovative ideas for driving positive change. Networking opportunities will allow you to connect with like-minded professionals and organisations, fostering valuable collaborations. Whether you're already familiar with the topic or new to it, the Summit offers accessible and engaging learning experiences to deepen your understanding of technology-facilitated abuse and its impact. Additionally, the Summit provides practical resources and guidance to support survivors. Most importantly, the Summit aims to inspire and motivate attendees to contribute to the collective effort in combating technology-facilitated abuse, leaving you feeling empowered to make a difference.
The Tech Safety Summit will cover a range of topics related to technology-facilitated abuse, economic empowerment, policy, and advocacy. Check out our agenda for more details.
Yes, the Summit will be accessible online, providing flexibility for remote attendees.
Yes, networking opportunities will be available at the Tech Safety Summit, even in a virtual environment. Attendees will have access to various virtual networking features, such as chat rooms, breakout sessions, and discussion forums, designed to facilitate connections with other professionals, organisations, and experts in the field of technology-facilitated abuse. These virtual networking opportunities provide valuable occasions for attendees to engage in meaningful conversations, share insights, exchange ideas, and establish collaborations—all from the comfort of their own workspace. Our platform will offer user-friendly tools to help attendees navigate and make the most out of these networking experiences, fostering a supportive and collaborative environment.
Absolutely! We understand the importance of engaging with speakers and presenters during the Tech Safety Summit. There will be dedicated opportunities for Q&A sessions following presentations or talks. These sessions provide attendees with the chance to interact directly with speakers, ask questions, seek clarification, and engage in meaningful discussions on the topics being presented.
Our aim is to foster an interactive and collaborative environment where attendees can actively participate and exchange ideas with industry experts and thought leaders. Whether you have inquiries about the content being discussed or wish to delve deeper into specific topics, the Q&A sessions offer a platform for engaging dialogue and knowledge sharing.
You can register for the Tech Safety Summit by following these steps:
1. Visit our official Summit website at [insert website link].
2. Click on the "Register Now" button located on the homepage or navigate to the registration section.
3. Fill out the registration form with your personal information, including your name, email address, organisation/company, and any other required details.
4. Select your ticket type.
5. Review your registration details to ensure accuracy.
6. Proceed to the payment section to complete your registration. You may be prompted to enter payment information or choose a payment method.
7. You will receive a confirmation email once your registration is successfully completed.
If you encounter any difficulties during the registration process or have any questions, please don’t hesitate to contact our Summit registration support team at techsafetysummit@refuge.org.uk. We're here to assist you every step of the way!
Your profile details will not be shared with other attendees at the Tech Safety Summit without your explicit consent. Refuge respects your privacy and confidentiality, and any information provided during the registration process or throughout the event will be handled in accordance with applicable data protection regulations. Attendee profiles are typically used for event logistics purposes and may be shared with select event organisers for networking purposes. Your privacy and security are important, and Refuge ensures that your personal information is protected. For further information on how personal data is collected and used, how long it is kept, and other privacy-related matters, please read our Privacy Policy.
At the Tech Safety Summit, information shared with sponsors is limited to what is necessary for event-related purposes, which may include aggregated data about attendee demographics. Attendee explicit consent is required for any sharing of personal information with sponsors, and Refuge prioritises attendee privacy and data security in all interactions with sponsors. For further information on how personal data is collected and used, how long it is kept, and other privacy-related matters, please read our Privacy Policy.
1. Login Information: Prior to the event, you will receive an email containing your login credentials and instructions on how to access the event platform. Keep an eye on your inbox for this important email.
2. Event Platform Link: On the day of the event, simply click on the link provided in the email to access the event platform. This link will direct you to the virtual environment where the Summit will take place.
3. User Guide: If you're new to virtual events or need assistance navigating the platform, refer to the user guide provided along with your login information. This guide will walk you through the various features and functionalities of the platform, ensuring a seamless experience.
4. Technical Support: In case you encounter any technical difficulties during the login process or while using the platform, don't hesitate to reach out to our dedicated technical support team. They're available to assist you and ensure that you have a smooth and enjoyable experience throughout the Summit.
If you have any further questions or need additional assistance, feel free to contact our support team for prompt assistance.
Yes, live captioning will be available for all presentations and sessions during the Tech Safety Summit. We are committed to ensuring accessibility for all attendees, including those who may benefit from captioning services. Our goal is to make the Summit as inclusive and accessible as possible, and live captioning is just one of the many measures we have implemented to achieve this objective. If you have any specific accessibility requests or require further assistance, please don't hesitate to contact our support team. We're here to ensure that everyone can fully participate and engage in the Summit experience.
Yes, the event will be accessible. We have collected accessibility requirements from all Tech Safety Summit guests. If you did not complete this section during the registration process, please contact us with your requirements via email at techsafetysummit@refuge.org.uk. We have put in place all necessary measures to ensure that the event is fully accessible for those who need it. Your comfort and accessibility are important to us, and we strive to create an inclusive environment for all attendees.
Yes, there will be British Sign Language (BSL) interpreters available at the Tech Safety Summit. We are committed to ensuring accessibility for all attendees, and BSL interpreters will be provided to facilitate communication and participation for individuals who are deaf or hard of hearing. If you require the assistance of a BSL interpreter, please let us know in advance so that we can make the necessary arrangements to accommodate your needs.
If you require accessibility support during the event, please don't hesitate to reach out to our dedicated team who will be there to assist you and ensure that you have a comfortable and inclusive experience at the Tech Safety Summit. On the day of the event, you will be able to contact us through the virtual platform, or send an email to techsafetysummit@refuge.org.uk with your requirements. Your comfort and accessibility are important to us, and we are committed to providing the support you need to fully participate in the event.
Our cancellation policy is outlined in the Terms & Conditions. You can cancel your ticket within 14 days of making the booking or receiving the email confirmation. In this situation, you will receive a full refund. After this initial 14-day period, cancellations will only be available to those who are unable to attend the event due to serious illness. No refunds will be available after August 24th, 2024. Refunds cannot be applied for after the event has taken place.
Please ensure to review the full terms and conditions when booking your ticket for complete information on our cancellation policy and other important details.
Yes, tickets are transferrable. If you need to update the name associated with your ticket, please contact our event registration team at techsafetysummit@refuge.org.uk with the details of the change. We will assist you in updating the ticket name to ensure that it reflects the correct attendee information.
If you are interested in speaking or facilitating a workshop at the Tech Safety Summit, reach out to our team with your proposal at techsafetysummit@refuge.org.uk. We would love to hear from you.
Yes, sponsorship opportunities are available. Contact us for more information on how your organisation can get involved. Our email address is techsafetysummit@refuge.org.uk.
Yes, attendees can receive a certificate of attendance or participation for the Summit. After the event, we will provide attendees with the option to request a certificate to acknowledge their participation in the Tech Safety Summit. The certificate will be issued to individuals who have attended sessions and engaged in the Summit activities. It serves as a formal recognition of your involvement in the event and can be a valuable addition to your professional development portfolio. More details on how to request and obtain the certificate will be communicated to attendees following the conclusion of the Summit.
Yes, the content of the Tech Safety Summit will be available after the event. Attendees will have access to detailed event materials, presentations, and resources for up to 3 months following the conclusion of the Summit. This period allows attendees to revisit key insights, information, and learnings shared during the Summit. After this timeframe, access to the content will be removed, as some information may require updating. We encourage attendees to make the most of this opportunity to continue benefiting from the valuable content and apply it to their work.
You can provide feedback or suggestions for future Tech Safety Summits by completing our post-event survey. We value your input and insights, as they help us improve and enhance future Summit experiences. The survey will be sent to attendees via email after the event, and it will include questions about your overall experience, session content, speakers, and any suggestions you may have for future Summits. Additionally, you can reach out to our team directly via email at techsafetysummit@refuge.org.uk with any specific feedback or suggestions you'd like to share. We appreciate your input and look forward to hearing from you!
To contact the organisers of the Tech Safety Summit, you can send an email to techsafetysummit@refuge.org.uk. Our team is here to assist you with any inquiries, questions, or concerns you may have regarding the event. Whether you need assistance with registration, accessibility support, or general event information, please feel free to contact us, and we'll be happy to help.
If you encounter technical difficulties during the event, our technical support team will be available throughout the entire duration to assist you with any glitches or issues. You can also each out to us by emailing techsafetysummit@refuge.org.uk . Our team is dedicated to promptly responding to your email and helping to resolve any issues you may be experiencing. Your satisfaction and seamless participation in the Tech Safety Summit are our top priorities. Additionally, we will share pre-event information and links to resources to help you prepare.
To ensure the privacy and safety of attendees during virtual sessions, we have implemented several security measures. Firstly, we prioritise confidentiality and respect the privacy of all attendees. Additionally, we have mechanisms in place to verify the identities of participants and restrict access to authorized individuals only.
Moreover, we understand the importance of creating a safe environment, especially for survivors of domestic abuse. As part of our commitment to attendee safety, we ask if individuals feel comfortable and would like safety advice and support to identify as survivors during registration. If an attendee identifies as a survivor, we can provide tailored support and advise them on safety measures to ensure they interact in the sessions in a secure and comfortable manner.
Furthermore, our platform employs encryption and secure channels to protect sensitive information exchanged during sessions. We also monitor sessions for any inappropriate behaviour and have moderation protocols in place to address any concerns promptly.
Overall, our comprehensive security measures are designed to uphold the privacy and safety of all attendees, including survivors, and create a conducive environment for meaningful engagement and learning during virtual sessions.

Contact us

For any inquiries or additional information, please contact us at techsafetysummit@refuge.org.uk.